Terms & Conditions
1. Agreement to these Terms
This is a binding legal agreement between you and VOTM Perfume governing your access and/or use of this website. You must read these terms in their entirety.
Your access or use of this site constitutes your agreement to be bound to these Terms, which includes any restrictions or additional terms or conditions posted on site pages or any changes that may exist when you re-access the site. If you do not agree with these Terms, do not use this site. Discontinuing use of this site shall not modify any Terms that apply to prior uses on the site.
The site may contain links to third-party websites that are not owned or controlled by VOTM Perfume. VOTM Perfume has no control over, and assumes no responsibility for, the content, privacy polices, or practices of any third-party websites. By using this site you release VOTM Perfume, its partners, affiliates, employees, and agents from any and all liability arising from your use of any third-party website.
2. Purchase-Related Policies
The products available on the Website are for your personal use only and are not for resale. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe may result in the violation of our Terms and Conditions. VOTM Perfume reserves the right to cancel any online order for any reason.
VOTM Perfume bills you through an online billing account for purchases of products. You agree to pay VOTM Perfume all charges at the prices then in effect for the products you or other persons using your billing account may purchase, and you authorize VOTM Perfume to charge your chosen payment provider for any such purchases. Posted prices do not include sales tax, which will be charged to you when applicable. VOTM Perfume reserves the right to correct any errors or mistakes in pricing that it makes even if it has already requested or received payment. All purchases are subject to VOTM Perfume policies and procedures relating to processing, shipping and handling, returns and exchanges set forth in this Agreement and on our website.
You should inspect products for damage upon delivery. If you notice any damage or believe a product is defective, you must contact us no later than 5 days from delivery to qualify for a refund or exchange. At that time, VOTM Perfume will make a determination, in its reasonable discretion, whether a product claimed to be damaged or defective was actually damaged or defective when originally delivered to you. Only products in original packaging that are damaged or defective upon delivery may be returned to us for a refund or exchange.
Products must be returned to us within 10 days of delivery using a mailing method that allows for shipment tracking. Products must be returned with the original shipping box, packing materials and a copy of the shipping invoice. Refunds will only be issued in the same form as was used for payment.
Only products purchased through our site may be returned to us in accordance with this return policy. Products purchased through any other outlet are subject to the return policies applicable to such outlets.
Shipping charges are non-refundable. However, replacement products will be shipped free of charge, except where expedited shipping is requested. We cannot accept merchandise that has been used, altered or damaged. VOTM Perfume is not responsible in the event that returned packages are lost, stolen, or mishandled. We reserve the right to refuse to refund or exchange any product that does not meet the above requirements.
Returned products should be shipped to the following address:
Villa of the Mysteries Perfume
Attention: Customer Service
492 Macon Street
Brooklyn, NY 11233
3. Agreement to Changes or Updates
We reserve the right to make changes and update or remove any information or Content contained on this site and/or the Terms without prior notice. Any changes to these provisions will be incorporated into revised Terms that we will post on the site. Changes shall be effective when they are posted. Visitors have the obligation to review changes to these Terms when they access or re-access the site.
4. Accuracy of Information
We attempt to be as accurate as possible when describing our products on our site; however, to the extent permitted by applicable law, we do not warrant that content available on our site is accurate, complete, reliable, current, or error-free.
5. Site Ownership
All content available on our site, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and arrangement thereof (collectively, the "Content") is the property of VOTM Perfume and is protected by United States and international copyright laws. The trademarks, logos, and service marks displayed on the website (collectively, the "Trademarks") are the registered and unregistered marks of VOTM Perfume in the United States and other countries, and are protected by United States and international trademark laws. Except as required under applicable law, neither the Content or Trademarks nor any portion of the site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.
6. Violations and Termination
We reserve any rights to pursue any causes of action, including, but not limited to, infringement actions or damages resulting from failure to comply with Content restrictions and/or these Terms. Any conduct that in any way violates these Terms or any posted restrictions may result, in our sole discretion, in the termination of visitor site participation, removal of Content, and/or refusal to post Content. If necessary, or as authorized under applicable law, we may cooperate with local, state and/or federal authorities to protect VOTM Perfume; to comply with applicable laws; or to prevent unauthorized access or use of this site or Content. We retain the right to deny access to our site, in our sole discretion, to any visitor for any reason, including for any violation of these Terms. We also reserve the right to monitor and/or filter any of your communications through the site; and/or disclose any Content or communication through the site, and the circumstances surrounding the transmission thereof, to any third party in order to operate the site, to protect us and the site's visitors; to comply with legal obligations or governmental requests; to enforce these Terms; or for any other purpose.
7. Your Obligations and Responsibilities
In the access or use of the site, you shall comply with these Terms and Conditions and the instructions for access or use posted on this site. You shall act always in accordance with the law, custom and in good faith. It is strictly prohibited to use or contact this site to disrupt or damage the site, its contents or its security measures or to harass or disparage VOTM Perfume or its products, services or personnel. No unsolicited email may be directed to or through this site. Users may not use this site in order to transmit, distribute, store, or destroy material (a) in violation of any applicable law or regulation, (b) in a manner that will infringe the copyright, patent, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity or other personal rights of others, or (c) that is libelous, obscene, threatening, or abusive.
8. Your Account
You may choose to register at our site. If you do, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account. You agree to accept responsibility for all activities that occur under your account. You agree to provide only accurate, truthful information. We reserve the right to refuse service and/or terminate your account without prior notice if you violate these Terms and Conditions.
9. Site Participation and Registration
This site is designed to appeal to visitors over eighteen (18) years of age. Participation and personal information submissions on this site are voluntary. At a minimum, you must be thirteen (13) years of age or older to forward personal information to us online.
To access certain site services, you may be asked to provide us or our service providers with certain personal information. You represent and warrant that any information you provide in connection with such use of the site is and shall remain true, accurate and complete. You must not mask your identity by using a false name, information, e-mail or another person's name or e-mail. If you provide any false, untrue, inaccurate, obsolete, or incomplete information, we may suspend or terminate your account and pursue any other legal remedies. If you have registered on our site, you may discontinue site registration by following the unsubscribe instructions contained on the site or in applicable electronic communications from us.
You represent and warrant that you are the owner of, have the right to provide, and are responsible for any information or Content that you e-mail, post, upload, transmit or otherwise make available for access, viewing or use over this site.
10. Links to and from other sites
VOTM Perfume has no responsibility and assumes no liability for the unaffiliated sites to which it is linked to or from, including but not limited to the content or web pages or other products, services, or materials on the site, linked to it, or posted to the site by anyone other than VOTM Perfume. We may permit some links for convenience, but it is not an endorsement by VOTM Perfume, our partners, affiliates, employees, and agents of the referenced content, product, or service. Please note that the rules and privacy policies of linked sites may differ from those of VOTM Perfume and should be reviewed by you when you use the link to access the other site. We may, in our sole discretion, request that you remove any link to our site, and upon receipt of such request, you shall immediately remove such link.
11. User-Generated Content
The VOTM Perfume site may now or in the future include opportunities for users to submit Content ("User-Generated Content") and for the hosting, sharing, and/or publishing on the site.
You are solely responsible for your own User-Generated Content and the consequences of posting or publishing it. You represent and warrant that you own or have the right to use and authorize us to use all patent, trademark, trade secret, copyright or other proprietary rights in and to any User-Generated Content to enable its inclusion and use in the manner contemplated by the site and these Terms. If any User-Generated Content contains or depicts persons other than yourself, you represent and warrant that you have obtained from such person(s), the express written consent to submit the User-Generated Content and allow it to be used in any manner contemplated by these Terms.
You retain all ownership rights in your User-Generated Content. However, you grant VOTM Perfume and partners, affiliates, employees, agents and each visitor to the site, a worldwide, non-exclusive, royalty-free, sub-licensable, irrevocable and transferable license to access, use, reproduce, distribute, prepare derivative works of, display, and perform any information or materials that you post, upload or transmit to us, including User-Generated Content in connection with the site, in any media formats and through any media channels without any payment or other consideration of any kind, or permission or notification, to you or any third party. The foregoing license granted by you terminates once you remove or delete User-Generated Content from the site.
You understand that when using the site, you may be exposed to User-Generated Content that is offensive, indecent, or objectionable. VOTM Perfume will not be liable to you for any claim relating to User-Generated Content, and expressly disclaims any and all liability in connection with User-Generated Content.
12. Fraud Protection
We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our customer service department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We reserve the right to cancel any order using any promotion or promotional code, at our sole discretion. If any order cancellation occurs you will be credited in full for the cancelled order(s). We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
13. Electronic Communications
We assume no obligation to limit the use of or to protect any non-personal information from disclosure. The submission of non-personal information to us shall in no way prevent the disclosure, use, purchase or manufacture of any ideas, plans, services, products or the like by VOTM Perfume, its partners or affiliates for any purpose; and we shall be free to reproduce, use, modify, disclose and distribute such information to others without liability or restriction.
14. Accuracy of Information
VOTM Perfume makes reasonable efforts to ensure the accuracy and correctness of Content appearing on this site and the operation of the site; however, the site may occasionally contain Content, information or specifications that are inaccurate, incomplete or out of date. We make no representations or warranties regarding the Content or the site's accuracy, validity, correctness, timeliness, reliability or that usage of the site or Content will be error-free. We expressly disclaim all warranties, express or implied, to the fullest extent permitted by applicable law, including, but not limited to, warranties of merchantability, satisfactory, quality, fitness for a particular purpose or noninfringement. We do not warrant that the content found on this site is free from viruses or other potentially harmful attributes.
Site information may not be updated on a daily basis and may not be the most current information available. Although we may post updated information on our site, we may continue to allow access to the original information or Content, or we may not go back and change the original information to reflect new developments. You should independently confirm any information appearing on our site. We are not responsible for any claim, liability or damage resulting from your use, reaction or reliance on any Content or information appearing on our site.
With respect to any dispute regarding the site, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of New York, as if the Terms and Conditions were a contract wholly entered into and wholly performed within New York.
We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Website. Any changes are effective immediately upon posting to the site. Your continued use of the site constitutes your agreement to all such terms and conditions.
You agree to indemnify, defend and hold harmless VOTM Perfume, its partners, affiliates, employees, and agents from and against all claims, losses, expenses, damages, costs and fees, including reasonable attorneys fees, resulting from your violation or breach of these terms, your unauthorized access or use of content and/or any consequences arising out of your access or use of this site or site content.
18. Site Statements and Opinions
Our site may contain facts, views, opinions and statements of VOTM Perfume, its partners, affiliates, employees, agents or independent third parties. We do not represent or endorse the accuracy, reliability or truthfulness of any advice, opinion, statement or other information or Content, including User-Generated Content displayed or distributed through our site. You acknowledge that any reliance upon any such advice, opinions, statement or other information shall be at your sole risk.
19. Copyright Information and Infringement Concerns
The Copyright for this site is held by Villa of the Mysteries Perfume ("VOTM Perfume"). All rights reserved.
20. Validity of these Terms
If any provision of these Terms is held invalid or unenforceable, that provision shall be construed in a manner consistent with applicable law to reflect the original intent, and the remaining provisions of these Terms shall remain in full force and effect.
Information Collection, Use, and Sharing
VOTM Perfume is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.